- In case you wish to cancel the order please inform us within 24 hours of purchase, stating the order number and the reason for cancellation. TheMeStory reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We may be unable to cancel orders that have already been processed.
- During our processing phase, if you reject the proof and would like a cancellation, please provide your reason. We will try to work with your inputs and fix it. If you are still unhappy, you can request a refund; however, only 75% of the purchase price will be refunded at this point.
- Cancellation of orders that have been processed after the proof has been accepted by you, is not possible.
- If the product has been damaged in transit or if it contains errors, we will send you a replacement. Please contact us at cs@TheMeStory.in and provide the reason for return, then ship it to us within 10 days. We will refund your shipping charges and replace your product.